
Contract Systems Analyst (Bid Ref 55352-2)
- Wan Chai, Hong Kong
- Permanent
- Full-time
- To implement new IT systems (e.g. Centrally Managed Messaging Platform (CMMP), Endpoint Detection and Response (EDR) solution etc.) for the Beijing Office and MOs
- To upgrade the existing the International WAN links for migration from Lotus Domino/Client to CMMP
- To upgrade the existing IT systems (e.g. network infrastructure, mail system, document management system, software asset management and patch management system, etc.) for the Beijing Office and MOs
- To upgrade the Windows Operating System from Windows 10 to Windows 11
- To perform web accessibility checking for the websites of the MOs
- To prepare the work assignment brief for the procurement of hardware, software and related services
- To evaluate the work assignment proposals
- To review and assist in the quality assurance of project deliverables
- To monitor the project progress and performance of contractors
- To perform user acceptance test on project deliverables
- To provide technical advice and departmental IT support to user
- To perform the day-to-day housekeeping jobs and other tasks of a system administrator of Paperless Meeting System of CMAB
- To troubleshoot and resolve the technical problems of the IT systems of the MOs
- To monitor the WAN links of the MOs
- To oversee the compliance of the IT systems with government regulations, policies, guidelines and industry standards
- Any other duties which may be assigned for achieving project objectivesYrs of Total Post-Quali Exp 4.0
Yrs of Relevant Exp 2.0
Requirements - Solid knowledge and experience in the design, implementation and support of network infrastructure
- Solid knowledge and experience in security enforcement by two-factor authentication, strong password policy, centralised log management, authentication and cryptography mechanisms on Internet services, proper destruction and disposal of storage media, etc.
- Solid experience in network products including switches, routers, security appliances and network management tools
- Solid experience in Microsoft Sharepoint and Paperless Meeting System
- Complete understanding of TCP/IP networking, DNS, DHCP, and other system protocols, as well as messaging security
- Solid experience in the implementation and support of remote access solution such as SSLVPN and site-to-site VPN
- Solid experience in HKSARG GOA applications, such as CMMP, Notes Domino/ email solution, Confidential Mail System, Departmental Portal, remote access solution, Wireless LAN, Mobile Workplace Services solution, Government Messaging/Chat Application (GChat), etc.
- Solid experience in web site update management with WCAG 2.1 level AA and HTML 5 requirement
- Strong knowledge of Lotus Domino technologies and protocols, as well as operating systems and application architectures and technologies
- Solid experience in email server clustering, troubleshooting and replication
- Solid experience in troubleshooting, integration, and migration of Lotus Domino
- Thorough understanding of monitoring, metrics and best practices in a complex Domino server and client environment, and SMTP gateway technologies
- Solid experience in the Microsoft Active Directory Administration
- Experience in system integration and monitoring of outsourced projects
- The candidate is preferred to possess:
- Cisco Certified Network Professional (CCNP)
- IBM Certified Associate - Notes and Domino 9 or above
Technical Skills:
. At least 4 years' experience in Confidential Mail System (CMS);
. At least 4 years' experience in Experience in Datacentre Maintenance (DCM);
. At least 3 years' experience in PRINCE (PRE);
. At least 2 years' experience in Microsoft Officer SharePoint Server Administration (MSP);
. At least 2 years' experience in Document Management System (DMS);
. 6 months' experience in Disaster Recovery Planning (DRP) is an advantage;
. 6 months' experience in HTML5 (HT5) is an advantage;
. 6 months' experience in Internet Firewall Technical Support (IFW) is an advantage;
. 6 months' experience in Infrastructure (INF) is an advantage;
. 6 months' experience in Internet/ Intranet (INT) is an advantage;
. 6 months' experience in IT Security (ITS) is an advantage;
. 6 months' experience in Lotus Notes Application Development (LNA) is an advantage;
. 6 months' experience in Lotus Notes Mail Admin. & Technical Support (LNM) is an advantage;
. 6 months' experience in Lotus Notes Administration & Technical Support (LON) is an advantage;
. 6 months' experience in Network Design (NDN) is an advantage;
. 6 months' experience in Networking (NET) is an advantage;
. 6 months' experience in Network & System Management (NSM) is an advantage;
. 6 months' experience in Office Automation (OAN) is an advantage;
. 6 months' experience in PC LAN Support (PLS) is an advantage;
. 6 months' experience in Domino and Lotus Script (DLS) is an advantage;
. 6 months' experience in Microsoft Active Directory Administration (ADA) is an advantage;
. 6 months' experience in Authentication Server (AUS) is an advantage;
. 6 months' experience in CISCO IOS Software & CISCO Products (CIP) is an advantage;
. 6 months' experience in Remote Access Server (RAS) is an advantage;
. 6 months' experience in Router Configuration (ROU) is an advantage;
. 6 months' experience in System Implementation and Maintenance/Support (SIM) is an advantage;
. 6 months' experience in Virtual LAN/LAN Switching (VLS) is an advantage;
. 6 months' experience in Windows Server 2008/2012 (W12) is an advantage;
. 6 months' experience in Wireless Technology (WLT) is an advantage;
. 6 months' experience in Wireless/mobile Email solution (WME) is an advantage.
Non-technical Skills:
. At least 5 years' experience in IT procurement (PRO);
. At least 3 years' experience in Government procurement/disposal procedures (GPD);
. At least 2 years' experience in site preparation (SPE);
. At least 2 years' experience in vendor management (VMG);
. 6 months' experience in customer service (CLS) is an advantage;
. Good coordination skills is an advantage;
. 6 months' experience in the management and support of Government systems and services (GSS) is an advantage;
. 6 months' experience in managing Government projects (IEG) is an advantage;
. 6 months' experience in managing Government projects (MGP) is an advantage;
. Good Putonghua is an advantage;
. 6 months' experience in IT service/outsourcing management (OUT) is an advantage;
. 6 months' experience in project management (PRM) is an advantage.
- Bachelor's degree/Higher Diploma in Computer Science, IT or equivalent;
- At least 4 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.
Last Update 22 Aug 2025
Apply To itcareer@infotech.com.hk
Direct Line 2836 0363