Customer Services Officer

• Set up and assist briefing sessions to the tenants and residents
• Answer general enquires from the tenants, the residents and the customers, etc.
• Answer the enquiries of rental policies
• Provide customer services at designated estate offices
• Prepare official documents and letters
• Perform both internal and external dispatch service of documents and letters to designated site
• Mail documents at Post Offices and conduct outing work if necessary
• Arrange stamp duty for the tenancy agreements at Inland Revenue Department
• Perform general clerical support such as filing, records keeping, and documents checking, etc
• Carry out photocopying, scanning, document stapling, folding, binding, computer input and in-house printing service, etc
• Conduct any other ad-hoc duties designated by the Manager

• From 5 / DSE or above
• 3 years of relevant customer service experience
• Good command of spoken Cantonese and simple conversational English
• Demonstrate strong interpersonal and communication skills
• Self-motivated, efficient, reliable and responsible
• Good customer service skills

Adecco