Customer Service Officer

AIG Insurance Hong Kong Limited

  • Quarry Bay, Hong Kong
  • Permanent
  • Full-time
  • 11 days ago
Who we areJoin 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.Your contribution at AIG
  • Answering customer enquiries and complaints by phone and email
  • Providing accurate product/marketing/service information to clients
  • Taking orders and providing after sales service
  • Maintaining a professional and good image to customers on providing business services
  • No shifting is required and 5 days’ work week
What we are looking for
  • Good communication and written skills in English, Cantonese;
  • Good in Microsoft Office preferred, PC literate and able to type fast.
  • Good team player with positive attitude and modesty, good time management and organization skills
  • Proactive mindset and eagerness to take on can-do attitude
  • Self-motivated, eager to learn, responsible and patient
  • Able to work under pressure with good problem solving skills
  • Form 5 standard, 1 year relevant work experiences in Front desk/Admin or Contact Center would be an advantage
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