Service Engineer (Fresh graduates are welcome)

Global Technology Integrator Ltd - GTI

  • Kwun Tong, Hong Kong
  • Permanent
  • Full-time
  • 2 days ago
Job Responsibilities:
  • To support users and manage incidents covering headquarters and branches.
  • Provide users with first call resolution upon their first-time calls.
  • Installing, configuring, and managing computer hardware, software, and printers.
  • Diagnosing and resolving both hardware and software issues.
  • Daily system health check and data backup.
  • Log all incidents into the logging system.
  • Responsible for tracking and routing incidents and requests.
Requirements:
  • Diploma in computer science or related disciplines.
  • Good knowledge of PC hardware, servers, networking, and cable patching infrastructure.
  • Experience in supporting Windows XP, Windows 7, Office 2003, Office 2007, Office 2010, and Office 2013.
  • Ability to provide basic support for Active Directory and Windows Server 2003, Windows Server 2008, Windows 98, XP, and Windows 7/8.
  • Fresh graduates are welcome.
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