System Engineer
China Comservice (Hong Kong) Limited
- Sham Shui Po District, Hong Kong
- Permanent
- Full-time
Posting Date: 2025-09-04China Comservice (Hong Kong) LimitedSystem EngineerJob ResponsibilitiesDesign, setup and maintenance the IT infrastructure (AD/DHCP/DNS/Exchange/virtualization)including servers, storage, network, database and security systems.Establish maintenance workflow standards, document baseline equipment status, and maintain version-controlled updates.Implement system upgrades, patch installations, and performance optimizations as required to improve platform efficiency and generate relevant reports.Monitor, optimize, and report on system performance; execute maintenance and disaster recovery drills while developing comprehensive DR plans to ensure infrastructure resilienceMonitor infrastructure, perform system maintenance with reporting, and coordinate third-party vendors for equipment fault resolution.Generate task lists or reports to better manage daily tasks at regular intervals.Achieve KPI and comply with requirements in SLA at satisfactory level.Must be flexible to assist with emergency situations (e.g., special demands or system breakdowns) and collaborate effectively, including during off-hours if neededTake up ad-hoc duties as assigned by management.Job RequirementsAssociate Degree or above in Computer Engineering, Computer Science, Information Technology or related fieldMinimum 13 years infrastructure supporting Management experience on capacity planning and infrastructure management.Hand-on operation on Network and firewall setup.Extensive hands-on experience with Windows Server 2016+/Active Directory (AD)/Hyper-V environments, including Failover Cluster deployment/troubleshooting, infrastructure upgrades/migrations, and patch management.Manage the basic infrastructure environment and configure a monitoring system for surveillance.Good command of both written and spoken English and Cantonese.
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