About the roleWe are seeking a highly motivated and experienced Contract Manager / Account Manager to join our team. This full-time role is responsible for managing client accounts and ensuring the smooth and efficient delivery of our cleaning services.Responsibilities:Responsible for the business results of a cleaning service contracts portfolio.Oversee the operations of a portfolio of cleaning services contracts.Build and maintain relationships with clients.Collaborate with Business Development team to drive sustainable business growth.Collaborate with functional departments to ensure site operations are in compliance with legislation, Company’s policies and directions.Motivate and lead the operations team to deliver contractual obligations.Develop and manage operational workflows to achieve optimal operation efficiency and effectiveness.Develop continuous improvement measures to enhance service quality and client’s satisfaction.Requirements:Degree holderMinimum 6 years' supervisory or managerial experience in servicing industry preferably in property, hospitality or healthcare segmentBusiness acumen with strong interpersonal and effective communication skillsGoal-achiever, self-driven, customer oriented, problem-solver and team playerIf you are interested in this exciting opportunity, please apply now .All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.