Customer Service Assistant 顧客服務助理

Watson's Wine

  • Hong Kong
  • Permanent
  • Full-time
  • 18 hours ago
Watson's Wine is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 17,000 stores across 12 retail brands in 30 markets, with 130,000 people globally.In the fiscal year 2024, AS Watson Group reported revenue of over US$24 billion. The company's technology-enabled O+O (Offline plus Online) platforms serve over 6 billion shoppers annually, seamlessly integrating physical and digital retail experiences.As the leading specialist wine chain, Watson's Wine offers connoisseurs the largest range of fine wines in Hong Kong. By sourcing directly from over 20 regions, we are able to list a tremendous range of over 5,000 different wines, and over 300 exclusive producers.Inside every cellar, customers can also find a Fine Wine area containing more than 100 fine wines ranging from top Bordeaux châteaux to emerging New World classics from around the world. There is even a storage service for customers who want a convenient, secure and climate-controlled solution for storing their wines.In 2009, the Watson's Wine Bar was opened in the heart of Central, Hong Kong, to allow customers to enjoy their favourite wines by the glass. Watson's Wine was voted the Gold Winner for the Best Wine & Alcohol Retails by Expatliving.com in 2021, as well as one of the Top 10 Quality Trusted E-Shop and Top 10 O2O Retail Brand Award by HKRMA since 2021, for 3 consecutive years.Job Responsibilities:
  • To provide professional advice on wine selection
  • To provide excellent customer service to customers
  • To assist in daily sales operations
Job Requirements:
  • Proactive, passionate, good communication and active selling skills
  • Good spoken English & Cantonese
  • Candidates with more experience will be considered as Wine Advisor
***Fresh graduates are welcome***Recruitment Week
Date: Monday - Friday (Except General Holiday)
Time: 09:00 - 12:00; 14:00 - 17:30
Location: 17/F, CCT Telecommunication Building, 11 Wo Shing Street, FotanInterested parties can also make a job application in our stores.A rewarding remuneration package will be offered. Candidates who are unable to attend the Recruitment Day, please forward detailed resume stating expected salary to the People Department, Watson's Wine, Watson House, 1-5 Wo Liu Hang Road, Fo Tan, N.T. or email us or contact Recruitment Hotline 3697 7630 or WhatsApp 9829 1857 for enquiries.We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the AS Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

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