Customer Marketing Specialist

Mannings

Quarry Bay, Hong Kong
Permanent
Full-time

27 days ago

Mannings is the leading health and beauty chain in Hong Kong with over 340 stores, territory-wide. Our trusted reputation is based on Mannings’ commitment to improve customer health and personal care, leading to ten consecutive years of being voted “No. 1 Most Preferred Brand” in Hong Kong. Our culture is open and progressive – simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.Is this your next challenge in MarketingThe challenge is to:

Execute and support category campaigns or promotions independently according to the marketing plan
Work closely with cross functional teams to execute assigned category campaigns / promotions in store
Work closely with commercial team to identify the best-fit product portfolio to highlight in each campaign to max. efficiency
Work closely with creative, digital agencies to execute communication support plan of assigned category campaigns / promotions
Execute our marketing strategic plan, including media pitching, press release
Initiate customer-centric communication angles to line manager for further refinement before final execution
Support post campaign / promotion evaluation by collecting qualitative and quantitative feedback from different sources
Identify insights from post evaluation for future campaigns improvements
Own invoicing process for assigned category campaigns or promotions
Monitor budget spent for assigned category campaigns or promotions
Provide marketing administrative support to line manager

Do you have experience in FMCG / Retail Industry?

Bachelor’s degree in Marketing/ Business Administration or related disciplines
Minimum 1-2 years of marketing experience with hands-on trade promotion and advertising experience
Self- motivated with excellent communication and interpersonal skills
Creative, adaptable, high learning agility
Well-organized, enjoy working in fast paced organization
Good command of both written and spoken English and Chinese
Experienced in FMCG or retail industry is an absolute advantage

DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.To find out more about Our Businesses and Our People, please visit our website: https://www.DFIretailgroup.comIssued by The Dairy Farm Company, Limited

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