Business Analyst
Public Bank
- Hong Kong
- Permanent
- Full-time
Posting Date: 2024-04-13Public Bank (Hong Kong) LimitedWe are a wholly owned subsidiary of Public Financial Holdings Limited (“PFHL”), a company listed on the stock exchange of Hong Kong (Stock Code 626). PFHL is a subsidiary of Public Bank, Malaysia, a leading commercial bank in Malaysia. To cope with our expansion plan and to strengthen our business operations in Hong Kong, we invite high caliber professionals to join us and be a member of our successful team. If you are looking for a career, not just a job, here is a good opportunity for you.Business Analyst (Ref: RO-BA)
- To collect and deliver user requirements that best meet business needs. Properly document all the requirements and act as a bridge between IT and user departments.
- To have a good understanding of operation flow, process flow, journey maps, etc. that can facilitate the re-engineering of customer journey or user workflow
- To create a detailed business analysis, outlining problems, opportunities and solutions for a business and workflow automation
- To liaise with relevant channel teams, technology teams, digital teams, legal, risk and compliance teams, to document design options and recommendations
- To participate in all phases of the Software Development Life Cycle (SDLC) and perform user acceptance testing
- Degree holder in Business Administration, Computer Science, Information Technology or other related disciplines;
- 2-3 years of experience in business analysis, experience in banking industry is preferred.
- Ability to build strong relationships with stakeholders based on a good understanding of their workflow and the services they require to meet those objectives.
- Good team player, open-minded and keen to learn.
- Ability to think innovatively to find creative solutions, with a proactive approach to problem solving
- Strong written and communication skills in English and Cantonese
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