Deskside Support Engineer

Zung Fu Company Limited

  • Chai Wan, Hong Kong
  • Permanent
  • Full-time
  • 28 days ago
Recruit Ref: L059538235
Posting Date: 2025-08-08Zung Fu Company LimitedZung Fu Company Limited is the exclusive retailer of Mercedes-Benz cars in Hong Kong and Macau and the exclusive retailer of Smart in Hong Kong. Since late 2003, Zung Fu has been appointed the exclusive distributor for Hyundai cars in Hong Kong. In the PRC, Zung Fu's operations cover 11 cities in Southern China. The Company is a wholly-owned subsidiary of Jardine Motors Group, which is a member of the Jardine Matheson Group.The Company now invites high caliber candidates for the following position:Deskside Support EngineerJob Description
  • Provide frontline support for desktop-related issues, including hardware, software, and network troubleshooting.
  • Assist users with the installation, configuration, and maintenance of desktop systems and applications.
  • Respond to and resolve user inquiries and technical issues in a timely and efficient manner.
  • Support and troubleshoot audio and video conferencing meetings.
  • Collaborate with other IT team members to ensure the smooth operation of desktop environments.
  • Document and track support requests and resolutions using our ticketing system.
  • Stay up-to-date with the latest industry trends and technologies to provide the best support possible.
Requirement
  • Higher Diploma or above in IT-related disciplines.
  • At least 3+ years of work experience in user desktop support service.
  • Strong knowledge of desktop operating systems (Windows, macOS, Linux) and common desktop applications.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Competitive remuneration package including 5-day work week will be offered to the right candidates. Interested parties please click the below "Apply Now" button.Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies.All information received will be kept in strict confidence and only for employment-related purposes.Zung Fu is an equal opportunity employer. We are committed to creating a diverse and inclusive environment and do not discriminate on the grounds of s ex, race, disability, family status, sexual orientation or any other legally protected factors.Zung Fu is also dedicated to treat each other fairly, impartially and with respect at all times.Please let us know if you need a special accommodation or disability support service arrangement during the recruitment process at any time.

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