Park Operations Host - Weekday Part Time
- Lantau Island, Hong Kong
- Permanent
- Part-time
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company. Actual work schedule and number of work days per week depend on workload demand.Submitting Your Application
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.keyword: hkdltaptCategoryTheme Park OperationsBasic Qualifications
- Roster will be scheduled according to operation needs, and based on Part Time type:
- Weekday part time: available to report duties on Mondays to Fridays.
- Weekend part time: available to report duties on Saturdays, Sundays & Public Holidays.
- Must be at least 18 years of age.
- Proficiency in either English, Cantonese, or Mandarin.
- Willing to work at various locations within the resort, including outdoor areas.
- Comfortable with standing for long periods and lifting heavy items when needed.
- Good guest service mindset, independent and a team player with good communication skills.
- Able to work in a fast-paced environment and multitasking.
- Caring and being proactive.
- Ability to create an immersive and enjoyable experience for Guests.
- Able to connect with Guests through conversations, body language, and personalized interactions.
- Relevant working experience in Guest Service role.
- Ability to speak and read in English, Cantonese and Mandarin. Good command in other languages is an advantage.
- Control guest flow and ensure safety of Guests
- Interact with Guests, and handle their enquires & requests
- Greet and welcome Guests into attractions and theatres in a sincere manner
- Screen for boarding requirement
- Load & unload guests from attractions / theatres / shows
- Give Guests an expectation of the performance
- Assist in managing various stage within park
- May be assigned to work in whole Park area
- Control guest flow at turnstile areas
- Distribute souvenirs
- Assist in ticketing operations with cash handling duties
- Direct Guests to take hotel guest shuttle services and control guest flow at queuing area
- Operate open carpark area & welcome Guests
- Transport, care and storage of Guests' property
- Assis in parking and storage operations with cash handling duties"