IT Operations Support Manager (Incident Management)- 30-45k

Michael Page

  • Central, Hong Kong
  • $30,000-45,000 per month
  • Temporary
  • Full-time
  • 12 days ago
The IT Operations Support Manager will oversee and ensure the smooth functioning of IT operations within the financial services industry. This role requires a proactive approach to managing technology systems and providing support to maintain high operational standards.Client DetailsThe hiring company is a well-established and reputable large organization within the financial services industry. It is known for its focus on delivering innovative and reliable solutions, with a strong presence in Kowloon.DescriptionAs an IT Operations Support Manager, your main responsibilities will include:
  • Managing day-to-day IT operations to ensure system reliability and performance.
  • Monitoring and troubleshooting technology infrastructure to resolve issues promptly.
  • Coordinating with various teams to implement IT solutions aligned with business needs.
  • Ensuring compliance with IT policies, security standards, and regulatory requirements.
  • Preparing and maintaining documentation for IT processes and procedures.
  • Supporting the team in system upgrades and maintenance activities.
  • Collaborating with vendors and service providers for IT-related services.
  • Providing technical support and guidance to internal stakeholders.
ProfileA successful IT Operations Support Manager should have:
  • A strong background in IT operations and technology support within the financial services industry.
  • Proficiency in managing and troubleshooting IT systems and infrastructure.
  • Knowledge of IT compliance and security standards.
  • Excellent problem-solving and organizational skills.
  • The ability to work collaboratively and communicate effectively with teams.
  • A proactive and adaptable approach to handling challenges.
Job Offer
  • Renewable one-year contract with opportunities for extension.
  • Exposure to the dynamic financial services industry in Kowloon.
  • Professional development opportunities within a large organization.
  • Supportive and collaborative work culture.
If you are passionate about technology and IT operations within the financial services industry, we encourage you to apply for this exciting opportunity in Kowloon.To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Alexandra Leung on +85225306113.

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