
Vice President, Network Infrastructure
- Hong Kong
- Permanent
- Full-time
- Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems of the bank according to defined policies, processes and procedures
- Follow change control procedure to execute the network change but not limited to configure routing and switching equipment, hosted IP voice services and firewalls in a timely manner
- Implement new solutions and improve resilience of the current environment
- Secure network systems according to IT security policy
- Participate in project management implementation process
- Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with Network Team Lead on network optimization
- Undertake data network fault investigations in local and wide area environments
- Report network operational status by gathering and prioritizing information and managing projects
- Upgrade data network equipment to the latest stable patch releases on regular basis
- Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
- Keep close communication with customers via email and phone for initial requirement capture.
- Perform helpdesk hotline support (if required)
- University graduate in Computer Science or Information Technology related disciplines
- Minimum 5 years relevant experience in infrastructure administration and support, preferably in financial institution
- Familiar with the following platforms / systems : LAN & WAN, Telephony Systems, Network Monitoring Tools and Security Products (e.g. Cisco routers, Cisco/Huawei switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls/F5 Load Balancer)
- Experience to support VDI or Huawei SDN is an advantage
- Self-initiated to deliver excellent services
- Ability to work independently and under pressure with integrity
- Positive attitude with high sense of responsibility and can-do spirits
- Good analytical & communication skills
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