Guest Services Agent 賓客服務員
TWO MACDONNELL ROAD
- Admiralty, Hong Kong
- Permanent
- Full-time
Conveniently set in a vibrant residential neighbourhood within the city’s prestigious Mid-levels, Central, accommodation at this restful oasis boasts green tropical views backed by Hong Kong’s iconic architectural skyline. Two MacDonnell Road offers 216 classically decorated rooms, private gymnasium, a popular restaurant Café on 8 and free shuttle bus service to Central where the cool entertainment hubs Lan Kwai Fong and Soho are located. Immediately surrounding the property are the city’s lush Botanical Gardens and Hong Kong Park, making this hidden gem perfectly located for work, play and restoration.Responsibilities:
- Process all check-in and check-out procedures in an effective and efficient way
- Provide quality service and handle guests’ enquiries & complaints
- Achieve the high level of guest’s satisfaction with courteous and friendly manner
- Ensure the cross-departmental communication in order to handle both guest and operational issues effectively
- Handle other daily departmental operation issues
- Diploma or above in Hospitality Management or related disciplines
- Minimum 1 year' relevant experience in Hotel Industry
- Service-oriented with sound knowledge in Front Office Operation
- Self-motivated, independent, strong interpersonal and communications skills
- Good command of both written and spoken Cantonese, English and Mandarin
- Required to work the overnight shift
Intrested parties please send your Resume with availability, current and expect salary to [via CTgoodjobs] or email to [our mailbox through CTgoodjobs 立即申請 ]
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