WallStone Partners has been dedicated to excellence in providing executive search consulting to the international companies based in operating from Hong Kong & Asia. Our reputation is based on our successful track record, creative and consultative approach, and commitment to quality, integrity and professionalism as well as an ability to develop enduring, effective working relationships.Contract Customer Service Officer (Call Centre) – Insurance/MPF, Non-Sales5 mth Contract role. Subject to extension.-Working location San Po Kong-Mon - Fri, 5 day (09:00-18:00)-Reasonable OT is required-Annual Leave: 6 days-Medical insuranceJob Description:-Handle customer inquiries from incoming calls regarding various EMPF products, ensuring accurate information is provided.-Address customer requests related to product inquiries and services, delivering exceptional support and assistance.-Perform account maintenance tasks, including updates and modifications as needed to ensure account accuracy.-Provide administrative support to the team as assigned, assisting with various tasks to enhance operational efficiency.Requirements:-HKDSE or above-Fresh graduate with relevant customer service and hotline experience are welcome-Proficiency in spoken English, Chinese and Putonghua-Requires a Chinese input method*Interested parties, please click on below button “Apply Now”.