Receptionist (French Michelin Starred Restaurant)
VEA Restaurant
- Sheung Wan, Hong Kong
- Permanent
- Full-time
- Maintains quality service standards with all guests by creating a friendly, relaxed atmosphere while visiting the guest’s table and coordinating service requests
- Interacts and entertains guests cordially and graciously, thereby creating a memorable experience and building customer loyalty
- Draw up client bookings for tables and ensure that tables are set before clients’ arrival
- Manage the front desk by receiving incoming calls, greeting, and attending to customers
- Keep records of guests who visit the restaurant
- Assist customers with answers to queries, and proffer solutions to issues within your capacity
- Communicate with other staff, such as diners, informing them of clients’ bookings, needs, and complaints.
- Minimum 2-3 years of relevant work experience in a fine dining restaurant.
- Excellent communication skills and must be service-oriented.
- Fluent in both English, Mandarin, and Cantonese are required.
- Excellent judgment, problem-solving and people skills.
- Immediate availability is highly preferred.
- Hong Kong resident only.
- Annual leave - up to a maximum of 18 days in total;
- Day off - 8 days per month including Sundays;
- No split shift;
- Sales incentive bonus;
- Medical Insurance;
- Paid Sick Leave;
- Wedding Leave;
- Birthday Leave;
- Compassionate Leave;
- Staff meal provided;
- On-the-job training.
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