Concierge Supervisor

St. Regis Hotels

  • Wan Chai, Hong Kong
  • Permanent
  • Full-time
  • 26 days ago
The St. Regis Hong Kong is one of 30 renowned hotel brands in Marriott International, Inc., established more than 110 years ago with the opening of the St. Regis New York. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.At The St. Regis Hong Kong, you will work at one of the finest addresses; where trends are born, boundaries are broken, and guests can live exquisite. We perfect every aspect of every moment, finding pleasure in the details and creating an atmosphere of subtlety and refinement. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we are ready to go above and beyond in creating the best guest experience. We’re looking for talents who are innovative, team oriented and passionate about luxury. If you have a genuine drive to improve your life and the lives of those around you, we invite you to explore a career at The St. Regis Hong Kong.Job Summary
  • Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities.
  • Open doors and assist guests/visitors entering and leaving property.
  • Assist with luggage storage and retrieval.
  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
  • Supply guests with directions.
  • Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
  • Dispatch bell staff or valet staff as needed.
  • Communicate parking procedures to guests/visitors.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Requirements
  • Minimum 3-5 years solid experience in 5-star hotels
  • Good interpersonal and communication skills
  • Capable to work independently with multi-tasking ability
Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: [email redacted, apply via Company website]Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

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