Office Administrator-Foreign i-bank (native English preferred)

• Oversee the daily operations and service standards of office administration functions, including facilities management, front desk, mailroom, travel arrangements, pantry, and office supplies.
• Develop, implement, and update office policies, procedures, and best practices to ensure compliance with organizational and regulatory standards.
• Lead, mentor, and supervise a team of administrative professionals; conduct performance reviews and support their professional development.
• Manage vendor relationships, including contract negotiation and service level monitoring for cleaning, security, office equipment, and other administrative suppliers.
• Prepare, monitor, and manage the office administration budget; track expenditure and identify opportunities for cost optimization.
• Ensure workplace health and safety protocols are enforced and coordinate regular inspections, drills, and compliance documentation.
• Support business continuity and crisis management plans, including office evacuation drills and incident response coordination.
• Implement and monitor office space planning and seating arrangements to optimize utilization and accommodate organizational changes.
• Serve as a point of escalation for administrative issues, resolving problems promptly and maintaining a high standard of customer service.

• Bachelor's degree, preferably in Business Administration, Management, or a related field.
• 8+ years of experience in office/facilities administration - preferably within financial services or investment banking.
• Native English speaker is highly preferred.
• Strong leadership, organizational, and communication skills, with the ability to handle confidential information discreetly.
• Proficiency with MS Office Suite and experience using office management or facilities software.
• Demonstrated ability to drive process improvement and deliver high service standards in a fast-paced environment.

Robert Half