System Analyst (Web & Digital focus) (Bank) - IC
Classy Wheeler
- Hong Kong
- Permanent
- Full-time
- Manage the vendors, changes, development, improvement and troubleshooting of the two customer-facing websites (main focus) (hosting on Windows Server, MS SQL, Apache, Tomcat 8, built by Angular 5, JSP & Java), also internal systems.
- Communicate with key stakeholder (mainly digital marketing team), and participate in the digital marketing initiatives
- 30% Requirement gathering, communication, documentation, SEO; 20% Research, tool / solution evaluation; 30% project management, QA, UAT, changes management, vendor management; 20% troubleshooting, development;
- Digital focus such as UI/UX, web site performance tuning, digital marketing (eDM), digital sales channel (CRM), social media advertising.
- Participate in the end to end development cycle of systems from ideas generation, system and application design, implementation, testing, troubleshooting to enhancement.
- Maintain the systems and continuously optimize its performance, such as web server turning, as well as search engine optimization for customer-facing websites
- Implements system requirements by defining and analyzing system problems
- System development and maintenance for business applications covering design, programming, testing, troubleshooting and documentation
- Take charge of revamping existing systems and databases architecture
- Assist in business process re-engineering initiatives
- Perform application monitoring and control (e.g. Application Level Logging and Monitoring, Source Control, Security etc.)
- Define technical requirements and act as subject matter expert on development projects
- Support local and regional projects, contributing to system design as well as migration plans and strategies (e.g. system migrations, data center relocations, etc.)
- Proactively recommend solutions to address business needs
- Prepare system and operational support documentation
- Responsible for integrating applications/solutions
- Facilitate POC with different solutions determining “purpose-fit”
- Level 2 & 3 support
- Perform ad-hoc duties as required
- Bachelors in Computer Science, Information Technology, or related disciplines
- Hands-on experience in application design and development of multi-tiered application is a must
- Strong technical background and experience in UNIX (AIX), Windows Servers, Databases (MS SQL, Oracle/WebLogic), Apache/Tomcat/IIS, Virtualization (VMWare, Hyper-V)
- Project experience in one or more of the following: JSP, Javascript, XML, Web, Java SDK, Spring, IOS, Android, C#, .Net, PHP, CSS, ASP, AngularJS
- Experience with Client-server and web technologies
- Strong system analytical skill and architectural design ability
- Project management and Agile development experience is preferred
- Knowledge of the money lending industry is a definite advantage
- Positive “can–do” attitude, proactive, independent, self-motivated, result-oriented and able to work with challenges and continually keep up to date with new technologies and adapt to fast changes
- Experience with BPR and applications consolidation/streamline
- Familiar with Source Code Control, Performance Tuning, SIT/UAT Test
- Good analytical problem solving, communication and presentation skills
- Good command of English and Chinese (Putonghua is an advantage)