Client Manager / Shop Manager

INITIAL FASHION

  • Hong Kong
  • Permanent
  • Full-time
  • 24 days ago
INITIAL「Frozen Time」|25th Anniversary CapsuleTo mark its 25th anniversary, INITIAL unveils the Frozen Time For The Future collection—a fusion of Western heritage and forward-thinking design that captures the essence of time paused yet propelling us forward.INITIAL, keeping an eye and an ear, on the world. We come to the soul from our roots. Usual life is filled with unusual people. We exist - for being remarkable.Please visit our company website http://www.initialfashion.com for more company information."The Unusual ExperienceIt has truly been an extraordinary experience"Responsibilities:Lead, motivate, and manage the store team to consistently achieve individual and store-wide sales targets.Lead the team to develop and maximize customer base through client registry and other sales tools to achieve annual target.Develop, implement, and monitor sales strategies, client relatsionship and action plans aligned with business objectives.Ensure excellent customer service by training staff, resolving customer issues, and maintaining high satisfaction levels.Analyze client feedback and sales data to refine engagement strategies and improve overall customer experience.Oversee daily store operations including inventory management, visual merchandising, stock control, and store presentation to uphold company standards.Requirements:Bachelor’s degree in Business, Retail Management, or related field preferred.Minimum 5 years of retail management experience, preferably in fashion retail.Strong leadership and team management skills with the ability to inspire and develop staff.Excellent communication, interpersonal, and customer service skills.Proficient with retail management software, POS systems, and data analysis tools.Sales-oriented with strong problem-solving and decision-making abilities.Ability to work under pressure, multitask, and adapt to a fast-paced retail environment.Candidates with less experience may be considered as Assistant ManagerInterested parties please send your resume with current and expected salary to Human Resources Department via email [email redacted, apply via Company website] or by clicking the APPLY NOW button.All information received will be treated in strict confidence and for recruitment purpose only.

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