Performance Enhancement Manager (Project Management / Operation Excellence)
Hong Kong Air Cargo Terminals
- Hong Kong
- Permanent
- Full-time
- Develop a new operating model by assessing the current work processes and other support functions and incorporating improved operating procedures.
- Perform feasibility study or PoC to deploy new technologies in the identified business improvement potentials.
- Collaborate with internal and external stakeholders and service providers to define project goal and plan; driving deliverables to achieve success.
- Monitor and evaluate the operational performance of project initiatives according to project proposals.
- Keep abreast of the latest development of performance enhancement trends in logistics industry.
- Lead and motivate the project team to ensure continuous development in right directions, coach teammates and facilitate cross department communication and collaboration.
- Bachelor degree in supply chain, industrial engineering, operations management, IT, or equivalent.
- Minimum 10 years' working experience in business analysis, process transformation, procedure design or service quality improvement, in which at least 3 years' experience at supervisory level.
- Knowledge in air cargo terminal operations or logistics preferred.
- Strong project management, data analysis, communication and inter-personal skills.
- Creative, interested in innovation and new technologies.
- Proficiency in English and Chinese (Cantonese and Mandarin).