Platform and Server Engineer
Tech Advance Consultancy Limited
- Hung Hom, Hong Kong
- Permanent
- Full-time
- Perform OS related tasks for Windows/Linux, installation, server administration, clustering, patching, vulnerability fixing, Hyper-V administration, backup and restoration
- Perform Azure/Ali cloud administration for VM provisioning, configuration, AKS/ACK administration
- Perform DB related tasks on IaaS systems, install SQL database, setup availability replica, DB backup and restore
- Perform DB related tasks on Azure SQL, SQL Managed instance, PostgreSQL
- Collaborate with internal teams for the system changes arrangements
- Collaborate with vendors and service providers for solution planning, service delivery and technical support activities
- Create and maintain detailed documentation of troubleshooting procedures
- Participate in system deployment, system cutover/rollout, documentation, maintenance and support
- A recognized university degree in Information Technology, Computer Science or related disciplines preferred
- 5 years or more of experience in a technical support and preferably in a complex IT environment
- In-depth knowledge of IT infrastructure components, systems, and advanced troubleshooting techniques
- Knowledge in vendor management
- Strong communication skills and teamwork
- Demonstrable commitment to continuous learning
- Proactive, performance driven and result-oriented
- Familiarity with incident and problem management processes
- Proficiency in spoken and written English, Cantonese, and Mandarin is an advantage
- Hands-on experience or knowledge in any of the following skills would be an advantage
- Windows Server/Linux/SQL Server Admin
- AD/AAD/KeyVault/Ansible/Terraform/CommVault/CyberArk/SCCM/SCOM
- PowerShell script, SQL scripting, RDBMS (e.g. MS SQL Server, SQL MI)
- Cloud Computing platform administration on Microsoft Azure Cloud, Alibaba Cloud, Oracle Cloud, containerization (AKS/ACK), virtualization or other cloud services
- Professional credentials in ITIL, PMP, COBIT, ScrumMaster, DevOps or relevant disciplines
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