IT Support
KRP Development Holdings Limited
- Tsuen Wan, Hong Kong
- Permanent
- Full-time
- Handle the company’s hardware, software, and network issues and provide technical support to staff/Shop
- Installing, configuring, and troubleshooting including Wi-Fi, Ethernet network, video conferencing and Software solutions
- Basic knowledge in VPN, TCP/IP networking, Cabling
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide administrative support including paperwork, documentation, and filing
- Provide user support and On-site shop support when needed
- Tracked and managed IT assets and followed hardware and software's related warranty and maintenance
- Maintain an inventory of IT assets
- Perform any other duties as assigned
- Diploma holder or above in Computer Science, Information Technology, or related disciplines
- Minimum 2-3 years of proven experience in IT support or coordination roles
- Strong knowledge of IT systems, networks, hardware and web design
- Familiarity with software applications and troubleshooting techniques
- Good analytical, problem-solving, interpersonal and communication skills
- Good command of English, Cantonese and Mandarin (both oral and written)
- IT professional certificates are an advantage
- Immediate availability is preferred
- 5 Days Work
- Flexible Working Hour
- Discretionary Bonus
- Birthday Leave & Gift
- 14 days of Annual Leave
- Group Medical
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