Customer Services Executive (Internet Brokerage)

uSMART Securities Limited

  • Sheung Wan, Hong Kong
  • Permanent
  • Full-time
  • 19 days ago
uSMART盈立證券是香港新一代互聯網券商，通過技術創新和人工智能科技為投資者提供簡單，專業和低成本的全球投資服務。 uSMART盈立證券是香港持牌券商（中央編號：BJA907），持有香港證監會授予的1、4、6 、9號牌照，是香港證監會認可的全牌照優質券商，致力遵循香港金融法規保障投資者資產安全。uSMART盈立證券的核心管理及金融科技團隊成員來自世界知名科技企業巨頭和知名金融機構，包括騰訊、阿里巴巴、微軟、雅虎、優步、法国巴黎银行、瑞士银行等。 uSMART盈立證券結合自身領先的人工智能和機器學習演算法为用户開發新一代移動證券交易APP (uSMART盈立智投)，進一步優化投資者買賣證券的體驗，為投資者爭取獲得更佳回報機會。uSMART Securities is a new generation of Internet brokers in Hong Kong that provides investors with simple, professional and low-cost global investment services through technological innovation and artificial intelligence technology.uSMART Securities (CE no. BJA907) is licensed under The Securities and Futures Ordinance (Chapter 571), and allowed to carry on Type 1, Type 4， Type 6 and Type 9 regulated activities. We are committed to complying with Financial Services Compliance to safeguard investor asset and to provide excellent service. uSMART Securities' core management and financial technology team members come from world-renowned technology giants and well-known financial institutions, including Tencent, Alibaba, Microsoft, Yahoo, Uber, BNP Paribas, Swiss Bank, etc. uSMART Securities combines its leading artificial intelligence and machine learning algorithms to develop a new generation of mobile securities trading APP (uSMART) for investors, further optimizing the users’ experience of securities trading and help seek for better returns.Job Responsibilities:
  • To handle account opening and ensure the account opening documents follow internal policies and procedures
  • To follow up with clients on outstanding account opening documentations
  • Resolve client enquiries over the telephone, email, or face-to-face with professional manner
  • To establish and maintain good relationship with customers
  • To perform ad hoc projects as required
Job Requirements:
  • Higher Diploma / Associate Degree or above, preferable in business or related disciplines
  • 1 to 2 years related working experience
  • Passed HKSI LE paper 1, 7, 8 or Licensed with SFC type 1 regulated activities preferred, but not a must
  • Good command of spoken and written English and Chinese (Cantonese and Putonghua)
  • Good Interpersonal and customer services skill
  • Fresh graduates will also be considered
Working Hours:
  • 5 days work week (from 9am to 6pm)
  • need to be on shift on Sat, Sun or public holiday (with shift allowance)
Benefits:
  • 15 to 20 days annual leave
  • Group medical insurance
We offer attractive remuneration package to the right candidates. Interested parties please send your current and expected salary by email.Data collected will be used for recruitment purpose only.

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