
Technical Support Engineer (Linux, Wan chai, 5 days work)
- Wan Chai, Hong Kong
- Permanent
- Full-time
- Work with contractors to provide operation management and capacity monitoring and planning for the System providing 7x24 service to the public
- Keep track of performance indicators/ alerts of the System, and follow up with contractors
- Assist in compilation of maintenance reports, preparation of statistics and system documentation
- Provide maintenance support including implementation and upgrades of both hardware and software
- Support incident/issue handling for round-the-clock running systems
- Any other duties (including publicity) assigned by the supervisors
- Higher Diploma or above in Computer Science or related subjects
- At least 3 years' experience in IT industry
- Good knowledge and experience in supporting and maintaining systems running on cloud platform and deploying of metro-Ethernet networks and switches, routers, and firewalls
- Understanding of load balancers, internet gateways, proxy services, domain name services, Linux platform, docker / container technologies, backup services and virtualisation technologies
- Experience in supporting IT application and system involving mobile app and providing on-site support for datacenter migration are advantages;
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