CASHIER – CUSTOMER SERVICE CENTRE (AML CHECKING)

Springer Professional Group Limited

  • Hong Kong
  • Permanent
  • Full-time
  • 4 days ago
Our Client:The Cashier in the Insurance Customer Service Center processes financial transactions, handles customer inquiries, and ensures compliance with Anti-Money Laundering (AML) regulations.This role combines cashier duties with AML expertise to support operational integrity.Job Description:Accurately process payments, premiums, and refunds for insurance products and services.Conduct AML checks, verify client identities, and report suspicious activities to ensure regulatory adherence.Address client inquiries, resolve payment issues, and provide clear information on insurance products.Maintain accurate transaction records and documentation for audits and compliance reviews.Work with customer service and compliance teams to streamline processes and enhance client experiences.Job Requirements:High diploma or above in finance or related field preferred.1-2 years of experience as a cashier or in customer service with specific AML compliance experience.Strong attention to detail and accuracy in handling financial transactions.Knowledge of AML regulations and KYC (Know Your Customer) procedures.Excellent communication and interpersonal skills for client interactions.Proficiency in Microsoft Office and point-of-sale systems; familiarity with insurance software a plus.Ability to work in a fast-paced environment and manage multiple tasks.Languages
Fluent in Cantonese, English and MandarinInterested parties please email your resume to hk - springerpg.com for consideration. For job enquiries, please call 2114 2625 for more details.Please mention your consultant's name on your application if you have already registered with Springer.All information provided by candidates will be used solely for recruitment purposes only in accordance with the employer’s personal data policiesAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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