Full Time Customer Care Officer 公用事業 (5 days, $19k)

Make The Right Call

  • Kwai Fong, Hong Kong
  • $19,000 per month
  • Permanent
  • Full-time
  • 14 days ago
Company OverviewAbout Make The Right CallMake The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.Operating 24/7, with a seating capacity of over 330 workstations As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnelJob Descriptions
  • Handle customer enquires , maintenance and ad hoc service
  • Responsible for data entries and document checking whenever required
Requirements
  • HKCEE/DSE or above
  • Prior Customer Service experience is highly preferred
  • PC knowledge and English/Chinese word processing preferable.
  • Spoken Cantonese, proficiency in English and Mandarin is an advantage
  • 5-day work week
  • Working Location: Kwai Fong
To learn more about Make The Right Call, please visit us www.maketherightcall.com or YouTube channel : https://youtu.be/uUNXWq9r2gwMAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.

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