Job Responsibilities:Design intuitive, visually appealing user interfaces for web, mobile, and digital platforms.Collaborate on building a design system to ensure a seamless workflow for internal teams.Conduct user research, usability testing, and competitive analysis to improve designs.Partner with teams on research, mapping, experience design, and project planning.Work with product owners to understand design requirements, user journeys, and interactions.Propose solutions and create assets such as storyboards, wireframes, mock-ups, and prototypes to illustrate customer and agent experiences.Requirements:Bachelor’s degree in Interactive Media, Multimedia Design, or a related field.Minimum of 3 years of UI/UX design experience.Proven ability to gather user requirements, develop design proposals, and deliver impactful solutions.Proficient in Figma and Adobe Creative Suite.User-centric mindset with experience in design research.Knowledge of usability principles, accessibility standards, and responsive/adaptive design techniques.Proficient in Cantonese and Mandarin.Candidates with less experience may be considered for a UI/UX Designer role.