SENIOR COMMUNITY EXECUTIVE – SERVICED APARTMENTS

Sun Hung Kai Properties Ltd

  • Wan Chai, Hong Kong
  • Permanent
  • Full-time
  • 4 days ago
“Building Homes with Heart”Sun Hung Kai Properties Limited was publicly listed in 1972 and is now one of the largest property companies in Hong Kong with about 40,000 employees. Our core business is the development of properties for sale and investment. We also have complementary operations in property-related fields including hotels, property management, construction, insurance and mortgage services, as well as investments in telecommunications, information technology, infrastructure and other businesses.We put our long-standing belief of 'Building Homes with Heart' into practice, on the one hand by developing residences of the finest quality and offering first-class service to our customers, and also by contributing to the good of the community to make Hong Kong a better home for everyone.Requirements:
  • Bachelor's degree or above
  • Minimum 2 years' relevant experience, preferably in community role and handling customers in luxurious residential / serviced apartments / hotel properties
  • Attention to detail, critical-thinker and problem-solver
  • Experience in launching community initiatives and collaboration with brands would be an advantage
  • Good interpersonal and presentations skills
  • Passion to meet and work with people of different levels, and follow-through attitude
  • Good experience in customer relationship building and management
  • Proven English & Putonghua proficiency with good verbal and written communication skills
Responsibilities:
  • Plan and execute community initiatives and programs
  • Build relationships and engage with customers
  • Outreach and approach brands/retails for collaboration
  • Prepare and design different form of communication / customer service collaterals
  • Assist in marketing / promoting company brand and properties
  • Prepare engaging and shareable text, image and video content for social media accounts
  • Collect customer feedback on service excellence in order to continuously enhance service quality
Good remuneration and attractive fringe benefits will be offered to the successful applicant. Interested parties please apply with full resume, present and expected salary, available date by clicking "Apply Now".For further information, please visit our company website: www.shkp.com.We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. All personal data collected will be destroyed within 24 months.

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