Reservations Agent (5-Day Work Week)

Hotel Alexandra Resources Limited

Fortress Hill, Hong Kong
Permanent
Full-time

9 days ago

Hotel AlexandraBe part of an exciting team of hoteliers to launch the next new line of properties of Harbour Plaza Hotels & Resorts in the heart of Hong Kong.The first of its' kind, the newly built Hotel Alexandra (MTR Fortress Hill Station, Exit B) is setting new heights in a timeless collection of decor and unparalleled service. Situated at the flourishing area overlooking the Victoria Harbour in Hong Kong, the hotel is exquisitely designed offering a heightened sense of elaborate luxury that will delight even the most discerning travellers. We now invite passionate hoteliers to join our delightful management team.To learn more about Hotel Alexandra, please visit our website www.hotelalexandrahk.com.Job Description:

Handle all guest enquiries requests via fax/email/calls up-to-standard service
Be knowledgeable of all of the hotel’s products and services
Maintain reservation records and guest database
Follow up on booking amendment or cancellation

Requirements:

Diploma or above in Hospitality Management or related disciplines
Minimum 1-2 years relevant experience in related field is preferred
Willing to learn, able to work independently with collaborative attitude
Mature candidate with good communication skills
Good command of spoken and written for both English & Chinese
Proficiency in PC operations including MS Word, Excel, Power Point
Knowledge of Opera system is an advantage

Please apply in confidence with your resume stating your current and expected salary to Human Resources Department, Hotel Alexandra, 32 City Garden Road, North Point, Hong Kong or click 'Apply Now'.We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

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