
IT Operations Analyst (Job cycle management)
- Eastern District, Hong Kong
- Contract
- Full-time
- To perform day-to-day operations such as job scheduling, batch processing, monitoring, exception handling, backup administration.
- To monitor and analyze IT service performance using dashboards, KPIs, and trend reports.
- To maintain processes documents, procedures, and standards and ensure compliance.
- Bachelor's Degree in Computer Science, IT, or related discipline.
- At least 2 years' IT Operations experience, including 1 year in Production Control (Job cycle management).
- Knowledge of Control-M, Veeam, CyberArk, SAP, or Power Automate is an advantage.
- Strong problem-solving skills, process management, and continuous improvement mindset.
- Good command of English and Chinese (spoken and written).