Operations and HR Coordinator, Hong Kong (6 months' contract)

• Coordinate SFC license and work visa applications for new joiners.
• Collaborate with HR, Admin, and IT to ensure a seamless onboarding experience.

• Monitor background check status and communicate updates to relevant stakeholders.

• Handle onboarding/ offboarding processes including benefits cessation, tax forms, and MPF withdrawal.

• Maintain accurate SFC licensing and CPT records.
• Manage license applications, amendments, and cessations with Compliance.
• Ensure timely regulatory filings and documentation in alignment with Compliance.

• Maintain employee records and facilitate administration of local benefits, leave, and payroll.
• Assist to interpret local HR policies for staff.
• Ensure HR systems and files are accurate and compliant with HR requirements.
• Support time off management.
• Monitor and communicate changes in local employment law, updating policies and practices as needed.

• Liaise with Finance to ensure accurate payroll processing.
• Manage rental reimbursement processes and salary adjustments.
• Support audits and invoice processing with proper documentation.

• Manage work visa applications, renewals, and certain business travel documentation.
• Track visa deadlines and ensure compliance. Maintain accurate records.

• Assist Facilities team to support vendor management from time to time.
• Support and participate in ad-hoc events when required.

• Proactively suggest improvements to HR and operational processes.

• Minimum 3 years in HR operations, office management, or compliance, preferably in financial/professional services.
• Fluent in English and Cantonese; Mandarin preferred.
• Experience with SFC licensing and work visa processes is a strong advantage.
• Strong writing, grammar, and communication skills.
• Proficient in Microsoft Office; experience with HRIS, payroll, and regulatory platforms.
• Solid understanding of Hong Kong employment law and compliance requirements.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Discreet, methodical, and trustworthy in handling sensitive information.
• Personable, approachable, and empathetic with strong interpersonal skills.
• Proactive, solution-oriented, and able to work independently under pressure.
• Flexible and adaptable in a fast-paced, growing environment.
• Team-oriented with a clear understanding of when to escalate or collaborate.

• Previous experience working with expatriates, multi-national corporations/or in a financial institution environment.
• Previous experience using HR software such as SuccessFactors.

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location f
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch Group