Senior/ Manager, Product & Sales Process Design

SmarTone Telecommunications Limited

  • Ngau Tau Kok, Hong Kong
  • Permanent
  • Full-time
  • 12 days ago
SmarTone is constantly breaking new ground in the converging world of communications and media. As a market leader, we are committed to delivering unbeatable customer experiences that truly enrich lives. To do this, we need passionate, energetic and pro-active people like you. If you share our way of thinking, we would like to hear from you.Responsibilities:Oversee the mobile, home and fixed product design, as well as sales process design to meet the business goals and needsCollaborate with product team and enablement team to understand product requirements, system capability and establish design goalsDesign the product spec and features, sales and operational process to balance standardization and customizationImplement and enforce the Product Governance framework to ensure that product features are designed, approved, created, and managed throughout its lifecycle aligned with company product strategy and complied with regulationsEstablish and maintain product document control process to ensure that documents are properly managed throughout their lifecycleEnsure the implementation of new product and offering features work as designed before rolloutCollaborate with Product Ops teams ensuring the implementation of product, offering, sales and operational process match with designDefine framework to analyze product quality performance and iterate based on user feedbackRequirements:Bachelor’s degree is requiredMinimum of 10 years of experience in product development/management or relevant experienceStrong sense of responsibility, excellent communication skills, optimistic attitude, and team-oriented mindsetCapable of leading teams and managing significant scope changes effectivelyExcellent creative thinking and problem-solving abilitiesGood communication skills, capable of presenting product design ideas to all levels of stakeholdersGood understanding of telecom product domain, technological stack, and business support system (BSS) is requiredCandidates with more experience will be considered for the position of Senior ManagerInterested parties please apply with full resume stating present and expected salary by clicking "Quick Apply".SmarTone is an equal-opportunity employer. All data supplied will be kept in strict confidence and will be used for employment related purpose. We may transfer such data to any agent, contractor or third party who provides services to us with respect to matters relating to your application. Only short-listed candidates will be contacted.You are welcome to visit our website : smartone.com

CTgoodjobs