Technical Services Manager

• Leading a dedicated Technical services team to provide high-quality technical solutions to customers
• Supervise the team and provide guidance to teammates on day-to-day operation
• Closely liaise, communicate in providing a professional and prompt communications with client and operational stakeholders on aspects from routine technical service performances to ad hoc project status
• Implement preventive and corrective maintenance program to ensure equipment are in healthy condition
• Regular Customer Visit and provide technology consulting support to internal / external customers in promoting customer satisfaction
• Establish and maintain the standard service procedures of various projects and programs
• Prepare annual budget for routine technical support and ad-hoc projects

• Bachelor Degree in Bio-Medical, Electronics or Mechanical Engineering
• Minimum 10 years working experience in technical service field, of which 4 years at supervisory level
• Good command of written and spoken English, Cantonese and Mandarin
• Strong sense of responsibility and with customer-centric mentality
• Good interpersonal and communication skill
• Candidates with less experiences might be considered as Technical Services Supervisor

Classy Wheeler