Technical Services Manager
- Hong Kong
- Permanent
- Full-time
- Leading a dedicated Technical services team to provide high-quality technical solutions to customers
- Supervise the team and provide guidance to teammates on day-to-day operation
- Closely liaise, communicate in providing a professional and prompt communications with client and operational stakeholders on aspects from routine technical service performances to ad hoc project status
- Implement preventive and corrective maintenance program to ensure equipment are in healthy condition
- Regular Customer Visit and provide technology consulting support to internal / external customers in promoting customer satisfaction
- Establish and maintain the standard service procedures of various projects and programs
- Prepare annual budget for routine technical support and ad-hoc projects
- Bachelor Degree in Bio-Medical, Electronics or Mechanical Engineering
- Minimum 10 years working experience in technical service field, of which 4 years at supervisory level
- Good command of written and spoken English, Cantonese and Mandarin
- Strong sense of responsibility and with customer-centric mentality
- Good interpersonal and communication skill
- Candidates with less experiences might be considered as Technical Services Supervisor