
QA Lead, Global Bank, Renewable contract
- Hong Kong
- Permanent
- Full-time
- Own and lead the QA strategy for life insurance system implementations, covering policy administration, claims, underwriting, and customer portals.
- Oversee the review and refinement of User Requirements (URS) and Functional Requirements (FRS), ensuring test coverage across frontend, middleware, and backend components.
- Design and manage comprehensive test plans, scenarios, and cases tailored to life insurance workflows, including batch jobs, APIs, data interfaces, and user journeys.
- Lead the preparation and management of test data for User Acceptance Testing (UAT), ensuring realistic and complete coverage of business processes.
- Supervise and execute test cases in UAT environments, validating system performance, data accuracy, and backend logic across integrated platforms.
- Coordinate and facilitate UAT sessions with business users, providing guidance and support for complex functionalities and cross-system interactions.
- Analyze test results to identify defects, performance issues, and integration gaps, and drive resolution with development and infrastructure teams.
- Track and report QA metrics, test progress, and defect trends to stakeholders, ensuring transparency and continuous improvement.
- Conduct post-implementation health checks and production verifications to ensure system stability and operational readiness.
- Mentor junior testers and promote best practices in system testing, documentation, and collaboration.
- Minimum 5 years of experience in system testing or QA, with at least 2 years in a leadership or coordination role.
- Proven experience in life insurance systems or similar enterprise platforms is highly preferred.
- Strong understanding of system testing methodologies, including integration, regression, performance, and UAT.
- Hands-on experience with backend validation techniques, batch processing, API testing, and data flow analysis.
- Proficient in test management tools (e.g., JIRA, TestRail) and documentation platforms (e.g., Confluence).
- Excellent communication and stakeholder management skills, with the ability to bridge technical and business perspectives.