Shangri-La GroupHeadquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.Regarded as one of the world's finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travelers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best-in-class leadership development, you can be sure that potential is identified and nurtured throughout your career.Sales is seeking for a Manager, Global Sales Distribution who is responsible for developing and executing a global strategic plan for third-party distribution to reduce sales costs and support direct booking strategies.As our Manager, Global Sales Distribution, we will rely on you to:
Develop and implement Global Distribution Strategy in collaboration with Sales, Digital Marketing and Revenue Management
Support Global Distribution in devising and rolling out channel shift strategy from third-party distributors to internal channels or lower cost channels in key compression markets
Manage Hybrid strategy with Regional Sales Leaders and Revenue Optimization
Perform research, analyze reporting, and provide consultation on new intermediary business models
Use reporting & market insights tools to target hotels requiring additional support and work closely to educate and support specific hotels to achieve higher channel profitability
Actively support Global Distribution in the negotiation of intermediary Agreements
Drive revenue from all third-party online channels with Global Distribution to meet established targets
Lead contract negotiations with Online Travel Platforms, OTAs and Alternate Distribution Partners with Dynamic contracting
Actively manage OTA and Wholesale Online accounts assigned to him/her personally
Reinforce rate parity compliance and monitor SLIM certified distribution partners contract compliance with particular emphasis on search landscape
Work toward moving traditional wholesale partners to seamless product delivery, with dynamic connectivity
Gain internal support for marketing and promotional opportunities from Brand Marketing, Regional Marketing, Regional Revenue Management teams and Hotels for third-party campaigns
Provide leadership, support, education and guidance to hotels and regional teams to strategically grow and manage their distribution channels (i.e. OTA) business
Devise process maps for online divisional campaigns and drive implementation, participation and compliance
Develop and implement all relevant training material as required
Report activities, achieved targets, contracted revenue and new player information to HQ Sales & Distribution periodically
We are looking for someone who has:
At least 3 years' experience in a similar role with a third-party distribution company or supplier
In-depth experience in distribution account management, project management, analytics and deliver on execution, innovation and optimization. Experience in revenue management will be a bonus
Demonstrated ability to activate strategy and manage cross-functional projects effectively
Strong negotiation, sales, and presentation skills
Able to translate business needs into actionable plans, monitor progress against timelines, and maintain high performance standards
Works well independently and thrives in a collaborative environment
Makes customer-focused decisions using data analysis, balancing short- and long-term brand and business goals
Displays enthusiasm, creativity, and builds strong relationships with stakeholders
Understands, communicates, and supports corporate policies and guidelines
