eCommerce Executive

Healthworks (Holdings) Co Ltd

  • Tsuen Wan District, Hong Kong
  • Permanent
  • Full-time
  • 4 days ago
Job Description:
  • Assist effective e-commerce sales and marketing strategies to boost online revenue and brand awareness
  • Compile reports and coordinate with different parties for project implementation
  • Manage and optimise our e-commerce platform and online sales channels to deliver an exceptional customer experience
  • Create engaging and compelling digital content (e.g. product descriptions, social media posts) to drive customer engagement and conversions
  • Manage social media and e-marketing systems (i.e. Facebook, Instagram, YouTube, HKTV Mall company E-shop etc)
  • Analyse customer data and market trends to identify new opportunities and continuously refine our e-commerce initiatives
  • Coordinate with production department on supply chain through ERP system
  • Assist in CRM system and technology enhancement projects to improve customer loyalty and engagement, ensuring the effective implementation of innovative solutions.
  • Work with technical team to enhance online browsing experience, manage site changes to increase quality traffic, maximize site performance
  • Carry out marketing administrative tasks and support retail sales functions
Job Requirements:
  • Diploma in Marketing/Digital Marketing/Marketing Communications or relevant disciplines
  • 3 years or above relevant experience in e-commerce and digital marketing
  • Strong understanding of e-commerce platforms, online customer behaviour, and digital marketing best practices
  • Familiarity with e-commerce and digital marketing tools like Google Analytics and Power BI, with the ability to interpret data and generate actionable insights.
  • Excellent analytical and problem-solving skills to interpret data and make data-driven decisions
  • Effective communication and collaboration skills to work with inside department
  • Proficiency in both spoken and written English and Chinese
  • Highly Team work and good EQ under deadline and pressure
  • Candidate with less experience will be considered as Marketing Assistant.
What We Offer1. Health and Growth: Gain a deep understanding of Traditional Chinese Medicine (TCM) and enjoy exclusive employee health and wellness programs.2. Career Development: Comprehensive career development pathways and ongoing training and learning opportunities.3. Work Environment: A warm and supportive team atmosphere where you can work alongside like-minded partners.About usHealthworks operate retail chain stores, and our brand utilizes Traditional Chinese Medicine (TCM) health preservation. We are committed to preserving and sharing 5,000 years of TCM culture with the public in a modern way. Our mission is to enable every customer to understand the wisdom of TCM health preservation and the efficacy of TCM products, and to achieve health and happiness through them.We value Teamwork and work with a serious, meticulous, and professional attitude to create a vibrant and mission-driven work environment. If you are passionate about TCM and want to be a part of our team, this is the ideal platform for you!All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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