eCommerce Executive
Healthworks (Holdings) Co Ltd
- Tsuen Wan District, Hong Kong
- Permanent
- Full-time
- Assist effective e-commerce sales and marketing strategies to boost online revenue and brand awareness
- Compile reports and coordinate with different parties for project implementation
- Manage and optimise our e-commerce platform and online sales channels to deliver an exceptional customer experience
- Create engaging and compelling digital content (e.g. product descriptions, social media posts) to drive customer engagement and conversions
- Manage social media and e-marketing systems (i.e. Facebook, Instagram, YouTube, HKTV Mall company E-shop etc)
- Analyse customer data and market trends to identify new opportunities and continuously refine our e-commerce initiatives
- Coordinate with production department on supply chain through ERP system
- Assist in CRM system and technology enhancement projects to improve customer loyalty and engagement, ensuring the effective implementation of innovative solutions.
- Work with technical team to enhance online browsing experience, manage site changes to increase quality traffic, maximize site performance
- Carry out marketing administrative tasks and support retail sales functions
- Diploma in Marketing/Digital Marketing/Marketing Communications or relevant disciplines
- 3 years or above relevant experience in e-commerce and digital marketing
- Strong understanding of e-commerce platforms, online customer behaviour, and digital marketing best practices
- Familiarity with e-commerce and digital marketing tools like Google Analytics and Power BI, with the ability to interpret data and generate actionable insights.
- Excellent analytical and problem-solving skills to interpret data and make data-driven decisions
- Effective communication and collaboration skills to work with inside department
- Proficiency in both spoken and written English and Chinese
- Highly Team work and good EQ under deadline and pressure
- Candidate with less experience will be considered as Marketing Assistant.
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