Solutions Support Specialist (POS)

Computer And Technologies

Hong Kong
Permanent
Full-time

11 days ago

Full TimeHong Kong SARResponsibilities:

Handling customers' technical questions on our business application software products
Providing application support services such as troubleshooting, system testing, product installation, configuration, consultation
Working closely with development team to resolve issues
Monitor support incidents and day to day reporting
Provide quality assurance by prepare test cases and perform system testing
Global collaborative project team environment

Requirements:

Diploma or above in IT, Computer Science, Information System, Business Administration or related disciplines
Previous working experience in helpdesk / end-user support on POS is preferred
Well-organized, detail and logical minded
Good communication and problem solving skills
Excellent command in written and spoken Cantonese, English and Putonghua
Knowledge in MSSQL DB, SQL programming, HTML, .NET, MS Reporting Services, IIS Web Application is an advantage

As a caring company, staff development is one of our top priorities. We offer attractive remuneration packages with a wide range of fringe benefits include medical & dental insurance, education allowance, performance bonus and excellent career prospect to the right candidate. We also offer on-the-job training and specialized training programme to uplift the potential of our staff."Interested applicants please send your detailed resume with current and expected salary by email to: hr_manager-ctil. Please quote the employer reference number in the application."All personal data collected will be kept in strict confidence and would only be used for recruitment purpose.All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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