Programme Manager

• Lead the end-to-end planning, coordination, and execution of all regular Love 21 sports and fitness activities.
• Secure and manage appropriate venues, equipment, and resources to ensure seamless programme delivery.
• Ensure all programmes are delivered on budget and in strict adherence to funded Key Performance Indicators (KPIs) and reporting requirements.

• Manage, mentor, and support a team of coaches, instructors, and volunteers to foster a positive and high-performing environment.
• Liaise with coaches to schedule sessions, communicate expectations, and ensure the highest standards of instruction.
• Continuously monitor and evaluate coach performance and class quality, implementing improvements as needed.

• Cultivate and manage strategic partnerships with schools, corporate organizations, and community groups to expand programme reach and opportunities.
• Represent Love 21 at external events, performances, and competitions to promote our mission and build our network.

• Oversee the day-to-day operations and space management for the 2/F venues at the Love 21 Centre.
• Implement robust monitoring and evaluation frameworks to assess programme effectiveness and impact.
• Collect, analyze, and synthesize quantitative and qualitative data from classes, events, and participant feedback to drive data-informed programme improvements.

• Support the Head of Programmes in conducting community needs assessments and developing new, innovative sports and fitness initiatives.
• Contribute to strategic planning, funding proposals, and reports to ensure the long-term sustainability and growth of the programmes.

• Provide general operational and event support for the broader activities of Love 21.
• Perform other ad-hoc duties as required to support the organization's objectives.

• A minimum of 5 years of proven experience in programme management, preferably within the charity or non-profit sector.
• A recognized degree in Sports Management, Social Sciences, Non-Profit Management, or a related discipline is preferred.

• Exceptional verbal and written communication skills in both English and Cantonese (fluency is essential).
• Demonstrated strength in strategic planning, with the ability to see the big picture and translate vision into actionable plans.
• Strong organizational and people management skills, with a track record of successfully leading teams and managing complex programmes.
• High proficiency in standard office software applications, including the MS Office suite.

• A proactive, self-motivated, and results-oriented individual with a strong sense of ownership and responsibility.
• Ability to thrive both independently and as a collaborative team player in a dynamic environment.

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