Officer, Authorization (Credit Card)

United Asia Finance

  • Hong Kong
  • Permanent
  • Full-time
  • 7 days ago
United Asia Finance Limited (亞洲聯合財務有限公司) is the market leader specializes in consumer lending in Hong Kong and PRC via a mix of business channels including network of branches, Internet and mobile. We strive to maintain our market leadership by continuous uplift of professionalism and creation of new market practices and standards through innovation. We have 48 branches in Hong Kong and coverage in 15 main cities in PRC.Join us if you are talented with the matched skillset and experience and want more:Regain work-life balance and regular work pattern
Learn the best market practices and standards
Enrich your career professionalism in an innovative environment
Explore personal interests in company activities, outings and classes
Earn a competitive remuneration package comparable to the marketYou may visit www.uaf.com.hk to know more about United Asia Finance Limited. Do act now and send us your application and CV.We are expanding our business and network in the market and would like to invite high caliber talent to join us for a rewarding and meaningful career journey.Job Responsibilities:
  • Conduct 7 x 24 credit card transaction monitoring; shift duty required
  • Handle lost/stolen card reported by customer
  • Handle customer's enquiry & support customer services hotlines
  • Instantly monitor suspicious transaction alerts generated from real time monitoring systems and follow up on suspected and confirmed credit card fraud cases
  • Execute fraud prevention measures including but not limited to transaction confirmation and account suspension
  • Identify suspicious fraud trends on cyber security and major system attack in accordance with latest instructions
  • Conduct fraud data and report analysis
  • Assist in user acceptance tests and ensure the reliability of the related systems
  • Perform other tasks assigned by the management
Job Requirements:
  • Secondary level or above
  • Proficient in Microsoft software (Word, Excel, PowerPoint) and Chinese word processing
  • Customer-oriented with excellent interpersonal, communications and presentation skills
  • Good command of both spoken and written English and Chinese
  • Shift duty required
We offer attractive remuneration package which includes double pay and discretionary bonus. Interested parties please send your CV indicating your current salary, expected salary and availability to Human Resources and Organizational Development Department, by email to [email redacted, apply via Company website](Personal data collected will be treated in the strictest confidence and will be handled by authorized personnel for recruitment-related purposes only. Applicants who do not hear from us within 3 months may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.)

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