Business Analyst, Operations (Retail Bank)

• Growing Southeast Asia bank
• Prior operations experiences in retail banking is preferred

• Provide support to Department Head managing all aspects of daily operation activities of the Bank
• Manage and monitor the implementation of new systems, launch of products and services, Bank-wide and cross departmental projects in accordance with the Bank's strategies
• Liaise with different user departments and IT, and undertake all levels of project tasks, including the preparation of project plan, UAT plan, core banking system roll out plan to ensure a smooth delivery of new technical implementation
• Propose and analyze new products. Conduct competitive analysis, feasibility study and new product approval processes, and grant agreement to related departments
• Participate in the review of operation procedures. Propose necessary changes for operation efficiency enhancement and drive productivity & operational excellence
• Develop and implement comprehensive operational procedures in a timely manner, and ensure control & compliance with operational risk management standards and regulatory
• Liaise with different stakeholders to support daily operational activities, administrative tasks and budget preparation, and to resolve any operational issues of the department
• Perform ad-hoc duties as and when assigned

• Degree holder
• Minimum 7 years of relevant project management experience in banking
• Good understanding of operation processes for various banking products and services
• Solid experience in handling projects, budget preparation and cross functional activities
• Exceptional leadership and management skills
• Excellent problem solving and analytical skills
• Strong communication and interpersonal skills
• Familiar with regulatory requirements (i.e. HKMA & SFC) & markets practices
• Proficiency in MS Office and presentation software
• Good command of both written and spoken English and Chinese

Michael Page