(Assistant) Dealing & Customer Services Officer

Delta Asia Securities Limited

  • Wan Chai, Hong Kong
  • Permanent
  • Full-time
  • 19 days ago
The Delta Asia Financial Group is a full-fledged banking and financial services group encompassing the territories of Hong Kong, Macau and Pearl-River-Delta regions.Established in Macau in 1935, the Group boasts a rich history spanning 90 years. Initially focused on banking services, the Group has evolved into a financial conglomerate, now offering a wide array of integrated services, including banking, securities investment, insurance consultancy, and wealth management.With strong financial strength, “people-oriented” spirit and rich investment experience, the Group is dedicated to provide customers with professional and caring financial services.At Delta Asia Financial Group, we foster a supportive and empowering environment that enables our employees to shape rewarding career journeys. We are committed to your professional growth and development, and to creating a workplace culture that values collaboration, innovation, and excellence.Responsibilities
  • Provide quality customer hotline services by addressing inquiries, executing orders, and resolving complaints in a professional manner
  • Manage the account opening processes for both individual and corporate clients
  • Conduct comprehensive KYC, CDD, and AML procedures, including periodic reviews and investigations of trigger events
  • Maintain customer data with a high level of accuracy
  • Handle client fund and stock In/Out
  • Perform other dealing duties as requested and assigned by supervisors
  • Rotate night shift duties and work on public holidays may required
Requirements
  • Bachelor’s Degree holder
  • 1+ year of relevant experience in Dealing or Customer Services
  • Holder of SFC Licenses is preferred
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
  • Pleasant personality with excellent communication and interpersonal skills
  • Proficient in spoken and written English and Chinese, including fluent Putonghua
  • Proficient in MS Word, Excel and PowerPoint
  • Immediately available is highly preferred
  • Fresh graduates will be considered
Candidate with more experience will be considered as Dealing & Customer Services OfficerApplicationWe offer competitive remuneration and fringe benefits including but not limited to the following:
  • 15-20 days of Annual Leave
  • Caring Leave (including birthday leave, graduation leave, wedding leave, volunteer leave etc.)
  • Attractive remuneration package
Together, we will make a meaningful impact on our clients, staff, and the community, while shaping a successful, sustainable, and people-centered financial landscape. Interested parties, please click "APPLY NOW" for application. For more information or inquiries, you are welcome to reach us at +852 9882 7957.All information provided will be treated in strict confidence and only be used for recruitment purposes.Website: www.delta-asia.com

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