Lead Consultant (Automation, RPA)
- Quarry Bay, Hong Kong Kowloon Bay, Hong Kong
- $30,000 per month
- Permanent
- Full-time
- Execute on Robotic Process Automation (RPA) by designing RPA process map, developing and testing of RPA automation, ensuring quality of RPA scripts and maintenance of RPA scripts
- As the subject matter expert in the area of process automation to assist customers to achieve greater efficiency in their daily operations
- Facilitating workshops; working with process owners/SMEs and technology teams to analyse and assess automation feasibility as well as documenting business requirements, process maps and user stories (work instructions)
- Implementing automation with RPA software to deliver against business requirements, software and industry best practices
- Designing insightful reporting for business process improvement and benefit realization
- Carrying out end-to-end testing, troubleshooting and training of robots and programmed automations
- Supporting change management of existing processes
- Contributing in presales and solutioning of RPA solutions
- Building rapport with technology partners and key customers for a win/win partnership
- Staying updated on key technology trends therefore impressing customers with our new trends knowledge
- Delivering presentations to internal and external stakeholders on RPA capabilities and insights on process improvement
- Conducting RPA training for customers
- Carrying out research and develop artificial intelligence components to augment RPA capabilities
- Strong in documentation, process analysis and design, requirement gathering and impact analysis
- Familiar with business processing modelling using BPMN 2.0
- Ability to apply lean and design thinking in business process modelling
- Strong software engineering foundation
- Passion and appreciation for IT capabilities
- Ability to work both independently and as part of a team with professionals at all levels
- Strong commitment to professional and service excellence
- Excellent oral/written communication to liaise with internal and external stakeholders
- Certified developer in UiPath RPA softwarae
- Certified trainer in UiPath development software