Customer Services Officer (District Offices) $16K
- Eastern District, Hong Kong
- $16,000 per month
- Contract
- Full-time
- Set up and assist briefing sessions to the tenants and residents
- Answer general enquires from the tenants, the residents and the customers, etc.
- Answer the enquiries of rental policies
- Provide customer services at designated estate offices
- Prepare official documents and letters
- Perform both internal and external dispatch service of documents and letters to designated site
- Mail documents at Post Offices and conduct outing work if necessary
- Arrange stamp duty for the tenancy agreements at Inland Revenue Department
- Perform general clerical support such as filing, records keeping, and documents checking, etc
- Carry out photocopying, scanning, document stapling, folding, binding, computer input and in-house printing service, etc
- Conduct any other ad-hoc duties designated by the Manager
- From 5 / DSE or above
- 3 years of relevant customer service experience
- Good command of spoken Cantonese and simple conversational English
- Demonstrate strong interpersonal and communication skills
- Self-motivated, efficient, reliable and responsible
- Good customer service skills
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