Contract IT Support - International Financial Institution
- Kowloon, Hong Kong
- Temporary
- Full-time
- International working environment
- APAC focus position
- Provide first-level IT support for the Hong Kong and APAC Offices
- Liaise with Head Office IT teams to resolve incidents and coordinate system-related issues.
- Support and maintain IT infrastructure, including desktops, laptops, printers, mobile devices, and telecom equipment.
- Monitor and ensure the health and performance of IT systems
- Administer user access to internal systems and perform daily reconciliations and data verifications
- Manage IT fixed assets and accessories, including procurement, disposal, maintenance, and inventory tracking.
- Draft and maintain user manuals, technical documentation, and operational procedures.
- Coordinate with external vendors and service providers for hardware/software deployment and system upgrades.
- Provide after-hours standby support when required
- Minimum 4 years of experience in IT support or system administration, preferably within the banking or financial services sector.
- Proven experience in drafting IT policies, procedures, and documentation.
- Ability to translate business requirements into technical solutions.
- Fluent English communication skills-both written and verbal.
- Flexible and adaptable mindset with strong problem-solving and interpersonal skills.
- Familiarity with core banking systems, market data platforms, and enterprise IT environments.
- Opportunities to work with advanced technology in the financial services industry.
- A collaborative and professional work environment in Hong Kong.
- Exposure to diverse IT systems and career growth opportunities.