Contract IT Support - International Financial Institution

Michael Page

  • Central, Hong Kong
  • Permanent
  • Full-time
  • 13 days ago
We are seeking an experienced IT Support Specialist with fluent English and a background in financial services to provide first-level technical support and infrastructure maintenance for the Hong Kong Branch and its affiliated offices. The role involves managing IT systems, coordinating with Head Office and vendors, and ensuring compliance with regulatory and operational standards.客户简介Our client is a well-established international financial institution with a strong presence in Hong Kong. The organization operates as a regional hub, supporting a wide range of banking and investment services across Asia Pacific, and is known for its commitment to regulatory compliance, operational excellence, and cross-border collaboration.工作内容
  • Provide first-level IT support for the Hong Kong and APAC Offices
  • Liaise with Head Office IT teams to resolve incidents and coordinate system-related issues.
  • Support and maintain IT infrastructure, including desktops, laptops, printers, mobile devices, and telecom equipment.
  • Monitor and ensure the health and performance of IT systems
  • Administer user access to internal systems and perform daily reconciliations and data verifications
  • Manage IT fixed assets and accessories, including procurement, disposal, maintenance, and inventory tracking.
  • Draft and maintain user manuals, technical documentation, and operational procedures.
  • Coordinate with external vendors and service providers for hardware/software deployment and system upgrades.
  • Provide after-hours standby support when required
理想的求职者
  • Minimum 4 years of experience in IT support or system administration, preferably within the banking or financial services sector.
  • Proven experience in drafting IT policies, procedures, and documentation.
  • Ability to translate business requirements into technical solutions.
  • Fluent English communication skills-both written and verbal.
  • Flexible and adaptable mindset with strong problem-solving and interpersonal skills.
  • Familiarity with core banking systems, market data platforms, and enterprise IT environments.
福利待遇
  • Opportunities to work with advanced technology in the financial services industry.
  • A collaborative and professional work environment in Hong Kong.
  • Exposure to diverse IT systems and career growth opportunities.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Johnson Choy on +852 3602 2467.

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