Your role: Handle inbound and written inquiries from customers such as policy application status, product information, claims issues, etc. Work closely with internal and externa…
Your role To handle customer telephone/online platform inquiries to ensure their satisfaction To grasp any opportunities to sell or retain customers To handle customer complain…
Your role: Possess the experience of handling Premier customers and develop customized solution Provide support to the team regarding workflow, data/inventory analysis and other…
Your Role Perform big data analysis to enhance Network Performance and Customer Satisfaction Develop tools and indicators for 5G/4G network and user issue early detection and ex…
Your role: Carry out billing and collection functions Ensure bill payment records are updated to the system timely and accurately Work in conjunction with internal parties to m…
Your Role: Assist the manager in supervising and supporting a team of contractor field staff to provide field installation/restoration services for Voice, BB, PW, and/or DDS, PSS…
Your role Monitor customer's payment behavior Follow-up with the customers on past due invoices Carry out necessary debt recovery action according to company procedures Work i…
Your role: Carry out field installation / maintenance services at customer's premises Provide installation / maintenance for Voice, Data, Broadband, Green Mini Bus and Smart Par…
Your Role Carry out installation, operation and maintenance work of DC power plants in HKT premises and customer sites Conduct performance test, commissioning and acceptance tes…
Your Role Responsible for system operations & monitoring for building automation system, simple report generation Communicate with customer, helpdesk enquiry Provide technical …
Your role Assign daily installation and restoration jobs through operating support system Resolve enquiry from internal and external customers for order and appointment status …
Your Role: Deliver project management service to customer's project including project planning, task scheduling, control and monitoring of project execution, risk management and …
Your role: Carry out field installation / maintenance services at customer's premises Provide installation / maintenance for Voice, Data, Broadband, Green Mini Bus and Smart Par…
Your Role Help Network Operation team to carry out logistics support and project quality management Assist the project manager with progress monitoring and controlling Assist …
Your Role Assist supervisor to operate Data Center in high service level to meet the ISO Quality and Security Standard Resolve network problem in Data Center Operate and maint…
Your Role Build, operate and maintain various telecom infrastructure and Data Center Set up proper operation systems to improve operation efficiency in Data Center Administratio…
Your Role: Lead / support project team in implementing different smart city-related or network services projects Support different bidding activities for new service/project acq…
Your role: Carry out field installation / maintenance services at customer's premises Provide installation / maintenance for Voice, Data, Broadband, Green Mini Bus and Smart Par…
/ Full-time / Office based Location: Honk Kong Level: Mid-Senior Are you a seasoned administrative professional with a flair for communication and a passion for admin? Look n…
Responsibilities: Position in HKT - DrGo team; reporting to the Chief Commercial Officer Oversee the whole branding, marketing, eCommerce, distribution channels and business per…