SmarTone is constantly breaking new ground in the converging world of communications and media. As a market leader, we are committed to delivering unbeatable customer experiences that truly enrich lives. To do this, we need passionate, energetic and pro-active people like you. If you share our way of thinking, we would like to hear from you.Responsibilities:Collaborate with product team and enablement team to understand product requirements, system capability and establish design goalsDevelop the detailed product spec, sales and operational process with cross-functional teamConduct market research, analyze competitors, and identify the new product feature opportunities.Enforce the product governance frameworkCreate and maintain the product documentation and automated customer communication libraryConduct comprehensive testing ensuring the new product and offering features work as designed before rolloutCollaborate with Product Ops teams ensuring the implementation of product, offering, sales and operational process match with designDefine the criteria to analyze product quality performance and iterate based on user feedbackRequirements:Bachelor’s degree is requiredMinimum of 5 years of experience in product development/management or relevant experienceAbility to multi-task several assignments in a time and be flexible on constant change is essentialKnowledge in scenario-based design method in product and sales process designGood analytical and troubleshooting skills with attention to detailGood communication skills, capable of presenting product design ideas to the working teamsA fundamental understanding of telecom product domain, technological stack, and business support system (BSS) is requiredInterested parties please apply with full resume stating present and expected salary by clicking "Quick Apply".SmarTone is an equal-opportunity employer. All data supplied will be kept in strict confidence and will be used for employment related purpose. We may transfer such data to any agent, contractor or third party who provides services to us with respect to matters relating to your application. Only short-listed candidates will be contacted.You are welcome to visit our website : smartone.com