Quality Assurance Manager - Shipping Industry

• Private wealth management advisory firm;
• Expected travel frequency within the Asia-Pacific (APAC) region;

• Lead the development and implementation of Standard Operating Procedures (SOPs) for company's technology operations and system roll-out standard across the Asia-Pacific region;

• This role involves regular travel to site offices within APAC to make sure consistency, efficiency, and compliance in tech work-flows throughout the company's regional footprint;

• Leverage strong knowledge and experience in the logistics and shipping industry to improve operational efficiency and ensure compliance;

• Develop, document, and maintain Standard Operating Procedures (SOPs) that align with industry practices and internal policies for technology department;

• Conduct regular audits to verify data accuracy and operational quality, identifying opportunities for enhancement;

• Collaborate with internal audits teams to evaluate IT system requests and ensure alignment with established KPI and standards;

• Prepare comprehensive reports on performance outcomes, presenting insights and recommendations to senior leadership;

• Drive continuous improvement initiatives to elevate quality assurance;

• Bachelor's Degree in Computer Science/ Quality Management/ Business Administration or a related field;
• Relevant certifications (e.g., Six Sigma, Quality Management) are a plus;
• AT LEAST 6 - 8 years of experience in quality assurance and compliance within Technology Department in a shipping industry; Proven experience in QA, tech operations, or IT governance - ideally within logistics, shipping, or supply chain environments.
• Strong understanding of logistics shipment operations, supply chain management, and regulatory requirements;
• A strong understanding of logistics shipping, particularly sea/ocean freight, involves with both the operational work-flow and the supporting Enterprise Resource Planning (ERP) systems;
• Proficient in developing and implementing SOPs.
• Experience with training development methodologies.
• Sounds knowledgeable in quality management tools - software, data analysis tools, and compliance management systems;
• Ability to lead cross-functional teams and drive compliance initiatives effectively;
• Willingness to travel frequently;
• Strong communication skills; Fluent in English, Cantonese, and Mandarin;

• 13th Months Guaranteed Bonus + Personal Performance Bonus;
• Comprehensive Medical Insurance;
• Enhanced MPF Contributions;
• Transportation Allowance;
• Training & Development;
• Wellness Support;

Michael Page