Analyst, Pension Administration
Willis Towers Watson
- Hong Kong
- Permanent
- Full-time
- Support and handle daily administrative and coordination duties based on service agreement with clients
- Able to demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
- Ensure all activities are processed in a timely and accurate manner
- Maintain complete and accurate documentations and audit trails
- Conduct research on clients’ queries and provide appropriate recommendation accordingly
- Participate in special projects as needed
- A Bachelor’s degree holder
- Customer services and operations experience on MPF/ORSO retirement schemes is a plus
- Well organized and detail-oriented
- Customer focus, with good communication and interpersonal skills
- Able to work independently and under pressure
- Good command of written and spoken English and Chinese
- Proficient in Microsoft Office (specifically Excel and Word)